Your Privacy Is Our Responsibility
The personal information of every registered member at bk71 is stored under strict security standards — from SSL encryption to a policy of not disclosing data to third parties.
1. Introduction & Scope of Application
bk71 is a safe and reliable online casino and betting platform. Protecting the personal information of our users is our highest priority. This Privacy Policy ("Policy") explains how bk71 collects, uses, stores, and where necessary discloses personal information.
This policy applies equally to all services provided through https://bk71.lat — including online casino games, sports betting, live casino, promotions, and customer support. By using our site, you are considered to have given your consent to the terms of this policy.
If you are under 21 years of age, you may not use our platform. bk71 provides services only to individuals aged 21 or older.
If any changes are made to this policy, we will post a public notice on the site and include the date of the update. For significant changes, a separate notice may also be sent to your registered email.
2. What Information Do We Collect?
From registration to transactions — we collect only the information necessary to ensure your service.
2.1 Information Received Directly From You
When you create an account at bk71, complete a transaction, or contact us, the following information may be collected:
- Full name and date of birth
- Email address and mobile phone number
- Mobile banking account number (bKash, Nagad, Rocket, Upay)
- National ID or passport information for identity verification (where applicable)
- Messages and attachments provided when contacting our support team
2.2 Automatically Collected Information
When you use our site, certain information is collected automatically. This includes:
- Internet Protocol (IP) address and device identifier
- Browser type, language, and version
- Operating system and device model
- Pages visited, links clicked, and time spent on the site
- Referral URL (which site you came from to reach bk71)
- Gaming activity logs — game start and end times, bet amounts, win/loss history
2.3 Cookies & Similar Technologies
bk71 uses cookies, web beacons, and local storage. These technologies improve your experience, manage sessions, and ensure site security. You can control cookies by changing your browser settings, though this may limit some site functionality.
3. How Is Your Information Used?
Collected information is used only for the following purposes:
3.1 Account Management & Verification
Personal information is used to confirm your identity, verify your age, and maintain account security. bk71 only serves individuals who can provide verifiable identification.
3.2 Processing Financial Transactions
Your transaction information is used to process deposit and withdrawal requests through bKash, Nagad, Rocket, and Upay. This information is essential for fraud prevention and financial security.
3.3 Providing Customer Support
When you contact us via 24/7 live chat or at [email protected], the information you provide is used to resolve your issue and improve service quality.
3.4 Responsible Gaming Management
By monitoring your gaming activity data, we can identify unusual behaviour and provide support related to responsible gaming. This is part of our commitment to user protection.
3.5 Technical Development & Security
Relevant data is used to analyse site performance, prevent potential security risks, and resolve technical issues.
3.6 Promotional Communications
If you give your consent, we may inform you about relevant promotions, bonus offers, and updates via email. You may withdraw this consent at any time.
4. Disclosure of Information to Third Parties
bk71 does not sell or rent your personal information. However, information may be shared with specific third parties in the following limited circumstances:
4.1 Payment Processors
Necessary information is shared with mobile financial service providers such as bKash, Nagad, Rocket, and Upay to complete your financial transactions. These organisations operate under their own privacy policies.
4.2 Technology Service Providers
Game software suppliers, hosting server operators, and cybersecurity service providers may access a limited amount of information — but only within the scope of their contracted work and under strict confidentiality agreements.
4.3 Legal Obligations
If we are legally required to fulfil a valid request from an authority under a court order, government directive, or applicable law, we may disclose the necessary information.
4.4 Fraud Prevention
If money laundering, fraud, or any other illegal activity is suspected, relevant information may be shared with the appropriate authorities. This is done in the interest of all users of our platform.
5. Information Storage & Security Measures
SSL Encryption
All data transfers are secured through SSL/TLS encryption technology. You can confirm this by checking the padlock icon in your browser's address bar.
Secure Server Infrastructure
Our servers are protected through industry-standard firewalls, intrusion detection systems, and regular security audits.
5.1 Data Retention Period
Information is retained while your account is active. Even after an account is closed, financial transaction records and identity-related information may be retained for a specified period for legal compliance and fraud prevention purposes.
5.2 Access Control
Access to your information is limited only to staff members who need it for their work. All staff are employed under confidentiality agreements and receive regular security training.
5.3 Response to a Data Breach
If a security breach occurs and it affects your information, we will notify you as quickly as possible and take immediate steps to minimise any harm.
6. Your Rights
At bk71, you have the following rights over your own information.
Right to Access
You may request at any time to know what information we hold about you.
Right to Rectification
If the information we hold about you is incorrect or incomplete, you may request that it be corrected.
Right to Erasure
In certain circumstances you may request that your personal information be deleted, though this may not be possible where legal obligations apply.
Right to Restrict Processing
You may object to or place restrictions on the processing of your information for specific purposes.
Right to Data Portability
You may request that your information be provided in a structured, readable format.
Right to Opt Out of Marketing
You may opt out of promotional communications at any time — by email or by contacting support directly.
To exercise any of the above rights, please contact our support team at [email protected] — we will aim to respond to your request within a maximum of 30 working days.
7. Protection of Minors
bk71 strictly refrains from providing services to individuals under the age of 21. We do not knowingly collect any personal information from minors.
We take age verification steps at the time of registration. If for any reason we believe a user is under 21, their account will be suspended immediately and any collected information will be deleted.
If you become aware that someone under the age of 21 is using our platform, please let us know at [email protected].
8. Cookie Usage Policy
8.1 Essential Cookies
Cookies that are essential for the core functionality of the site — such as maintaining login sessions, storing security tokens, and remembering language preferences. Disabling these will prevent the site from working properly.
8.2 Performance Cookies
These cookies are used to analyse how visitors interact with pages on the site in order to improve the experience. They collect information in a completely anonymous manner.
8.3 Managing Cookies
Modern browsers include cookie management features. You can accept or reject cookies through the settings of most browsers. However, disabling essential cookies may cause issues with login and transactions.
9. Contact Regarding Privacy
If you have any questions, complaints, or requests regarding this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7 through the site
- Language: Support available in Bengali and English
We take all privacy-related concerns seriously and aim to respond as quickly as possible.
10. Policy Updates & Changes
bk71 may review and update this privacy policy from time to time. When changes are made, the following process will be followed:
- The "Last Updated" date at the top of the page will be changed.
- For significant changes, a separate notification may be sent to your registered email.
- Continuing to use the site after the updated policy is published will be considered as consent to the new policy.
To stay up to date, it is recommended that you visit this page regularly.
To learn more about this privacy policy or the overall rules of our site, please visit our Terms & Conditions page.
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